Privacy
Last updated August 2026. This is a Chord app policy page written in plain language — it is not legal advice.
What we collect
- Account data: email address and password (stored hashed by our auth provider).
- Profile data: username, bio, prompt answers, gender and who you're interested in.
- Media you upload: profile photo and anything you send in a chat.
- Activity: matches, messages, room presence, games, gifts, and reports you file.
- Compatibility signals derived from your own answers and profile text.
What we don't collect
No precise or background location. No contact-list import. No advertising trackers. Any opt-in visibility feature is coarse and short-lived by design.
How your data is used
To run your account, show you matches, keep conversations working, verify your subscription, and enforce safety rules. Profile photos and chat media are served through short-lived private links rather than public URLs.
Who can see what
Sensitive profile fields are restricted at the database level and are only revealed through the in-app reveal flow you control. Compatibility results never disclose another member's private answers, and mutual-connection hints require consent from everyone involved.
Export and deletion
Profile → Your data lets you download a JSON export of your own Chord data, or permanently delete your account. Exports exclude other members' private data. Deletion anonymizes and removes your profile, ends your chats, deletes your uploaded media, and removes your login.
Subscriptions and processors
On mobile, purchases are processed by Apple or Google and entitlements are verified with RevenueCat. Chord never stores card details. Our backend, database, and file storage are hosted by our cloud provider.
Contact
Privacy questions: privacy@chord.love.